Last Updated: May 19, 2026
DOMESTIC SHIPPING ONLY
Axon Labs currently ships within the United States only. We do not offer international shipping at this time.
ORDER PROCESSING TIME
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or federal holidays. During periods of high order volume, processing times may be slightly delayed.
If there is a significant delay with your order, we will contact you via email.
SHIPPING METHODS & DELIVERY ESTIMATES
Shipping options are displayed at checkout based on your location and selected delivery method.
Estimated delivery times after shipment:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Delivery estimates are provided by the shipping carrier and are not guaranteed. Delays caused by carriers, weather conditions, holidays, or other circumstances outside of our control may occur.
TRACKING INFORMATION
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.
LOST, STOLEN, OR DAMAGED PACKAGES
Axon Labs is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery at contact@axonlabsco.com.
When contacting us, please include:
- Your order number
- Photos of the damaged package/product (if applicable)
- Description of the issue
Please retain all original packaging materials until the issue is resolved.
INCORRECT SHIPPING ADDRESSES
Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.
Axon Labs is not responsible for orders shipped to incorrectly entered addresses. If an order is returned due to an invalid or incomplete address, the customer may be responsible for additional shipping fees to reship the package.
SHIPPING RESTRICTIONS
Axon Labs reserves the right to refuse or cancel orders that violate local, state, or federal regulations.
RESEARCH USE DISCLAIMER
All products sold by Axon Labs are intended strictly for in vitro laboratory research purposes only and are not for human or animal consumption.
CONTACT US
For shipping-related questions or support:
Axon Labs
Email: contact@axonlabsco.com
Website: https://axonlabsco.com